Grand Mondial Casino

Find out what kind of grand gambling experience to expect

We hit this casino ready for the luxury and grandeur and came away impressed with the secure and reliable service. What caught our attention most was the overall casino game experience, which we’ll explore in detail in our Grand Mondial Casino review.

Grand Mondial Casino

Grand Mondial Casino
74
74
Rating
Popularity
Terms
Usability
Customer Service
Interac Interac
Live Chat Live Chat
Blackjack Blackjack
Apple Pay Apple Pay
500+ Online Slots
5 Live Casino
19+ | #advert | Connexontario.ca/en-ca | Ontario Only. Please play responsibly. If you have questions or concerns about your gambling or someone close to you, please contact ConnexOntario at 1-866-531-2600 to speak to an advisor, free of charge. | Terms and Conditions apply.
74
Rating
Popularity

Grand Mondial Casino has been entertaining customers for many years and is part of the Casino Rewards Group.

70/100 Reviewed by ontariocasinos.com

The Grand Mondial Casino site uses clear language in its explanations and terms so the player knows where they stand.

80/100 Reviewed by ontariocasinos.com

The Grand Mondial Casino site is well-designed, and the Android app is a convenient option for mobile access.

80/100 Reviewed by ontariocasinos.com

The live chat agents at Grand Mondial Casino are polite and provide useful information. However, email responses are slow.

70/100 Reviewed by ontariocasinos.com

Summary

Grand Mondial Casino is a delight for slot players, mainly thanks to the exclusive games available. The choice of payment methods is excellent. However, we’d like to see game providers and a lower minimum withdrawal limit.
Exciting exclusive slots
Wide choice of payment options
Friendly live chat support 24/7
Small live dealer section with no game shows
High minimum withdrawal limit

Details

Name
Grand Mondial Casino
Launched
2022
Licenses
Alcohol and Gaming Commission of Ontario
Loyalty Program
Yes

Casino Features

24/7 Casinos, Mobile, Mobile app, Rewards,

Game Offerings

Game Types

Blackjack Blackjack
Baccarat Baccarat
Roulette Roulette
Live Casino Live Casino
Slots Slots
Poker Poker

Providers

Payment

Payment Options

Deposit

Minimum Deposit
$10

Withdrawal

Minimum Withdrawal
$50

Customer Service

Email

Email Support
Email address

Live Chat

Live Chat Support
Live Chat with Dealer

Grand Mondial Casino Review

Screenshots for Grand Mondial Casino - ON

While it would be easy to focus on all the fun Ontario players can have at the casino, we kept our Grand Mondial Casino review balanced by including several practical points. We followed this comprehensive list of steps to provide an accurate picture.

  1. We checked the safety measures and licence
  2. We tested the registration process
  3. We reviewed the available payment methods
  4. We explored and evaluated the game selection
  5. We reviewed the withdrawal process
  6. We tested the customer support channels
  7. We rated the overall play experience

Grand Mondial Casino Licensing, Safety and Trustworthiness

No matter how much a casino dazzles, it needs to be a safe and legal option for Ontario players. We’ve explored the casino’s security measures, licences and reputation. 

Grand Mondial Casino – Licences

AGCO & IGO Logos

Is Grand Mondial Casino Safe?

We know the telltale signs to look for to determine if a casino is safe, and we’re pleased to say we saw them during our review.

  1. Secure transactions are ensured through 128-bit encryption.
  2. Encryption and password protection are used to keep personal data safe.
  3. The casino uses a Random Number Generator (RNG), and the fairness is checked by eCOGRA.
On Firm Footing
The casino has a long reputation in the industry and all the signs of a safe site. We’re pleased to see the AGCO and iGO licences, as well as the eCOGRA certification.

Responsible Gambling at Grand Mondial Casino

The casino demonstrates a severe commitment to responsible gambling. Ontario players will find advice on how to spot problem gambling behaviours, including a self-assessment test. 

The casino provides a link to the support organization ConnexOntario. You can use account controls, including loss limits, deposit limits, taking a break and setting self-exclusion periods.

Comprehensive Player Protections
The casino encourages players to set limits and get help when needed. That information isn’t limited to the responsible gambling page, which shows that player protection is a priority. 

How To Register at Grand Mondial Casino

The fun starts after you create an account at the casino. These steps will help to make it a smooth process.

  1. Head to the casino and click to register
  2. Enter your name and email address 
  3. Add your date of birth and gender to the available fields
  4. Create a password
  5. Provide your address and mobile number
  6. Review and accept the terms and privacy policy
  7. Launch your account 

Documents and Information Required By Grand Mondial Casino

Before you deposit or withdraw, the casino will ask Ontario players to verify their accounts. It might request any of the following documents.

  1. Proof of ownership of financial accounts, such as a copy of your card
  2. Valid ID, such as a driver’s licence or passport
  3. Proof of address, such as a recent utility bill
Meeting High Standards
The registration and verification procedures are what we’d expect from a secure site. We’re happy that each step is explained clearly so that there are no delays.

Grand Mondial Casino Payment Methods

Payment Methods Ontario

During our review, we discovered that the site accepts many different payment methods, including methods that are convenient for Ontario players. They range from Interac and InstaDebit to MuchBetter and iDebit

Payment MethodMin DepositMax WithdrawalAverage Deposit TimeAverage Withdrawal Time
Interac$10No LimitInstant4-5 working days
Visa$10No LimitInstant4-5 working days
Mastercard$10No LimitInstant4-5 working days
iDebit$10No LimitInstant4-5 working days
InstaDebit$10No LimitInstant4-5 working days
MuchBetter$10N/AInstantN/A
Apple Pay$10N/AInstantN/A
Google Pay$10N/AInstantN/A
Instant bank transfer$10N/AInstantN/A
Ontario-Friendly Payments
We’re impressed by the minimum limit and the range of methods that are convenient for Ontario players. Plus, the lack of maximum limits means whatever you win is easily obtainable in one transaction.

Games To Explore at Grand Mondial Casino

The casino has over 500 games, which fall into several different categories. They include slots, table games, progressive jackpots, video poker, live casino and other games. 

The search function is a helpful option for exploring your options. Plus, you can browse featured games, new titles, and hot and cold slots from the homepage. We’ve tested the different game types to understand the playing experience better.

Exclusive and Branded Games

Not only does the casino have early-release titles, but we also found many exclusive games. During our review, as was Lucky Bonanza Cash Spree, Chronicles of Olympus II: Hades was available on early release. 

As for exclusive games, we recommend trying Cash Rewards Megaways, Casino Rewards Midnight Assassin and Casino Rewards Mega Money Wheel. There are plenty of hot branded titles to play, too. Game of Thrones Power Stacks is one of our favourites.

Slots We Recommend at Grand Mondial Casino

Grand Mondial Casino slots

We love that you can filter the slots by paylines and reels. The themes of the games are varied, with animals, mythology, sports, supernatural and luck-themed options. 

Additionally, you’ll find several entertaining features, including Link & Win, Multi-Chase, Megaways and multipliers. We recommend the all-time classic Break Da Bank, as well as Book of Oz, Gold Blitz Extreme, Immortal Romance and 9 Masks of Fire.

Don’t miss the progressive jackpots, including Casino Rewards Treasure Chest. Plus, there are some Maple Moolah editions for Ontario players, such as Gold Factory Jackpots and Thunder Struck II

Grand Mondial Casino progressive

Live Dealer Titles You Can Play at Grand Mondial Casino

A small array of live titles is available from Microgaming (now Games Global) partner studios, which you can access by selecting the live casino lobby tile. 

While the selection is small, there are different formats to enjoy, including live roulette, poker, blackjack and baccarat. We found that the live dealers were friendly and professional, and the streams are of excellent quality, linking you to sophisticated studios.

Grand Mondial Casino variety

Top Game Providers Featured at Grand Mondial Casino

The casino is powered by Games Global. The titles you have access to all come from this well-respected software provider and its partner studios, all of whom have a long reputation in the industry. We’ve listed some of the studios that it partners with to deliver content.

  • All For One
  • Pear Fiction
  • SpinPlay
  • Alchemy Gaming
  • Hammertime
Excellent Library Focused on Slots
We’re impressed by the exclusive games, jackpot titles and the slots. However, we’d like to see a more extensive selection of live dealer games and the addition of game shows. 

Withdraw Your Winnings When Playing at Grand Mondial Casino

Ontario players can initiate a withdrawal from the banking page. Remember to verify your account first, though.

How To Withdraw from Grand Mondial Casino: Step-By-Step Guide

Once you’ve had some fun, you’ll want to withdraw your winnings. With this step-by-step guide, you can submit your request in no time.

  1. Log in to your account
  2. Visit the banking page
  3. Select withdraw
  4. Choose from the methods available
  5. Enter the amount to withdraw and connect to your payment method
  6. Review the details and confirm
Payment and Withdrawal Process Ontario

Other Important Information To Keep in Mind

The minimum withdrawal amount for Ontario players is $50. It’s worth keeping in mind that the casino takes 48 hours to review and approve withdrawal requests. After that, your funds should be released to you on the same day, but they can take up to three working days to reach you, depending on the payment method you choose.

Reasonable Efficient Processes
Overall, the withdrawal process is straightforward. However, we would like to see a lower minimum limit and requests approved in 24 hours instead of 48.

Grand Mondial Casino’s Customer Support

You can contact the casino via email or live chat. Only registered players can use live chat, and the first response is from a bot before you join the queue for a live agent. 

Once connected, we found the staff incredibly friendly, polite and helpful. Nothing was too much trouble.

ContactAverage Answer Time
emailsupport@crhelpdesk,comWithin 48 hours
phoneN/AN/A
live chatAvailable from the contact page 24/78 minutes
Twitter @MondialGrandN/A
Facebook N/AN/A

The casino is available in English and French. There isn’t a help centre, but the FAQ page has some helpful information. Keep in mind that most of it is general, as it’s addressed to international audiences, not just Ontario players.

Mixed Impressions
In some respects, we’re very happy with the customer support, as the live chat agents are very helpful. On the other hand, that service isn’t available to non-registered players, and the email response time is relatively slow.

The Overall Play Experience at Grand Mondial Casino

Several aspects of the casino’s design make it a pleasure to play there. The interface is clean, with black pages, white text and gold hints, making it attractive and sophisticated. 

The menu bar is present at the bottom of the screen, allowing you to quickly move between the games, banking, help and other pages. We like that you can add games to your favourites, and we found that most titles load quickly.

Grand Mondial Casino Mobile Experience

Ontario players can access the mobile casino from your devices. If you’re an Android user, you can download the official app from the casino. 

An iOS app is in the works but wasn’t available at the time of our review. You can still visit the casino through your mobile browser and access all the same games.

Appealing Site and Functional Design
The desktop and mobile sites work well and are easy to navigate. We like that there’s an Android app, and iOS users will have that option, too.
Grand Mondial Casino game screens

A Classy Casino

Grand Mondial Casino has a classic continental casino feel but with modern gameplay. We like the exclusive games, range of slots, convenient payment methods and low minimum deposit limits. 

However, we’d like to see a lower withdrawal limit and more live casino games. Overall, we rate it 7/10

Other Casinos to Explore If You Like Grand Mondial Casino

Frequently Asked Questions

No, for most withdrawals, you won’t be charged a fee. However, there might be a fee for some bank transfers.
The top games that Ontario players can enjoy include 9 Masks of Fire, Cash Rewards Megaways and Gold Factory Jackpots Maple Moolah.
Yes, the casino has an Android app and will introduce an iOS one.
Yes, the casino will guide Ontario players through the verification process after they create an account.
When playing at the casino, it needs to confirm that you’re located in Ontario. You can adjust this setting from the browser address bar, ensuring it’s set to allowed.
Yes, the casino has a good reputation as it has been operating since 2005 and is part of the Casino Rewards Group.
Author
Casino Content Writer
Kayleigh is a casino content writer for the Canadian market. Before working on this market, Kayleigh was writing for the general US market and further specialised in the Pennsylvania market. Now, she brings her knowledge and experience to the Ontario market! She’s been working as a writing professional for the last decade, and she’s dedicated to bringing you practical tips, right at your fingertips.
Grand Mondial Casino
500+
Online Slots
5
Live Casino
19+ | https://www.connexontario.ca Connexontario.ca/en-ca Terms and Conditions apply.

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