80
Rating
Popularity

Captain Cooks Casino has garnered popularity for its extensive game selection and trusted reputation among players.

80/100 Reviewed by ontariocasinos.com

The terms and conditions at Captain Cooks Casino are reasonably clear. However, some information, such as transaction fees, could be more transparent.

82/100 Reviewed by ontariocasinos.com

Despite its somewhat dated design, Captain Cooks Casino boasts a user-friendly interface, making navigation a breeze.

80/100 Reviewed by ontariocasinos.com

Captain Cooks Casino has an efficient live chat and email support available 24/7. However, the absence of phone support is a drawback.

80/100 Reviewed by ontariocasinos.com

Summary

Captain Cooks Casino is a well-rounded platform with a strong game selection and trusted reputation. While it may have some drawbacks, such as slow withdrawals and withdrawal limits, its user-friendly interface and variety of games make it a solid choice for Ontario players.
User-friendly interface
Platform powered by Microgaming
24/7 Live Support
Over 650 game titles
No game shows
High withdrawal minimum amounts

Most popular slots at Captain Cooks Casino

Details

Name
Captain Cooks Casino
Launched
2022
Licenses
Alcohol and Gaming Commission of Ontario
Loyalty Program
Yes

Casino Features

24/7 Casinos, Mobile, Mobile app

Game Offerings

Game Types

Blackjack Blackjack
Baccarat Baccarat
Roulette Roulette
Live Casino Live Casino
Slots Slots
Poker Poker

Providers

Gold Coin StudiosGold Coin Studios Gameburger StudiosGameburger Studios Aurum Signature StudiosAurum Signature Studios MicrogamingMicrogaming

Payment

Payment Options

Deposit

Minimum Deposit
$50

Withdrawal

Minimum Withdrawal
$5

Customer Service

Email

Email Support
Email address

Live Chat

Live Chat Support
Live Chat with Dealer

Captain Cooks Casino Review

Captain Cooks Casino may be your ticket to adventure if you’re seeking a voyage into online gambling. This online casino has been around for decades, back when casinos like these were unheard of and only offered a handful of games. Today, it’s a veteran of the online gambling industry and a trusted site for Ontario players. This review highlights its strengths and weaknesses and why it’s a choice for Ontario players.

Captain Cooks Casino review

What you’ll find in this Captain Cooks Casino Review

Our Captain Cooks Casino review includes all points to know before starting your gaming journey, such as safety, registration process, payment methods, and more.

  1. Safety, licensing, and trustworthiness
  2. Responsible gambling policy
  3. Register a new account
  4. Payment methods
  5. Games available
  6. Withdrawal policy
  7. Customer support 
  8. Overall casino experience

Captain Cooks Casino Safety, Licensing, and Trustworthiness

This casino is a seasoned player in online gambling, making it a trusted site to gamble. Additionally, the casino is licensed by multiple entities.

Captain Cooks Casino Licences

Apollo Entertainment Ltd is regulated by the Alcohol and Gaming Commission of Ontario and operates in agreement with iGaming Ontario.

What makes Captain Cooks Casino safe?

To begin with, the casino holds a valid license, which guarantees the site’s integrity. But here are other reassuring things the casino does to keep its players safe:

  • Has eCOGRA’s approval that ensures fair gameplay and adherence to the code of conduct.
  • Employs the standard 128-bit SSL encryption protocol to protect all sensitive information.
  • All transactions go through private channels, meaning no unauthorized personnel can access or share your data with third parties.
Captain Cooks Casino provides peace of mind
The site is reliable and ensures the fairness of games and data protection.

Responsible Gambling Policy at Captain Cooks Casino

Captain Cooks Casino prioritizes responsible gambling, offering tools such as:

  • Cooling-off periods from 24 hours to 6 weeks.
  • Self-exclusion period of 6 months.
  • Setting deposit limits.
  • Links to problem gambling organizations.
Responsible Gambling Policy in Place
You’re guaranteed a safe and enjoyable gambling environment at this casino. There’s a dedicated, responsible gambling page with tools, links, and tips on how to play within your limits.

Register a New Account With Captain Cooks Casino

Online casinos should always have a hassle-free registration process if they want to hook players right from the start. We confirmed we opened an account in seconds, and the process was fairly simple.

We summed it up in the following steps:

  1. On the homepage, click on the ‘Register‘ button.
  2. Enter your details, such as your name, last name, date of birth, email address, etc.
  3. In the next window, enter your mailing address and postal code.
  4. Enter your phone number and accept the Terms and Conditions.
  5. You’re in!

Captain Cooks Casino Required Documents and Information

We weren’t asked for documents when we created the account. However, the casino will ask for a selfie and documents later, for example, when it’s time to withdraw your funds. These may include:

  • Proof of ownership of a financial account.
  • Copy of a government-issued ID.
  • Copy of documents confirming your residence, such as a utility bill.
Straight-up registration process
We appreciate the straightforward registration process at this casino— it shouldn’t pose any challenges for residents of Ontario.

Captain Cooks Casino Payment Methods

Payment Methods Ontario

There are numerous deposit and withdrawal methods at Captain Cooks Casino. They accept most credit and debit cards, like Visa and MasterCard, e-wallets, prepaid vouchers, and Ontario’s favorite—Interac. The minimum deposit for all payment methods is $5.

Payment MethodMin DepositMax WithdrawalAverage Deposit TimeAverage Withdrawal Time
Visa / Mastercard / JCB$5$49,000 / dailyInstantUp to 3 days
Interac$5$25,000 / dailyInstant1 — 3 days
Instadebit$5$20,000 / dailyInstant1 — 3 days
eCheck$5not statedInstant2 — 3 days
PaySafeCard$5n/aInstantn/a
Instant Bank Transfer$5$25,000 / dailyInstant6 — 10 days
MuchBetter$5no daily limitsInstant1 — 3 days
Google Pay$5$4,000 / WeeklyInstant1 — 3 days
NeoSurf$5not statedInstant1 — 3 days
iDebit$5$9,999 / dailyInstant1 — 3 days
Flexepin$5not statedInstant1 — 3 days
Payz$5no daily limitInstant1 — 3 days
Good choice of payment methods
The diverse range of payment options at Captain Cooks Casino is a plus, ensuring flexibility for players in Ontario.

Top Casino Games at Captain Cooks Casino

We’ve enjoyed the casino’s interface so far. It’s simple and easy to navigate— perfect for new starters. They can browse the game collection without distractions and choose between slots, table games, video poker, and live casino games.

Are Branded and Exclusive Games Available?

No exclusive games are available at this casino at the time of writing.

Popular Slots Ontario Players Can Enjoy at Captain Cooks Casino

Online slots take up most of the space in the casino lobby. Microgaming is the main supplier, as well as all its partner studios.

online slots at captain cooks casino - ontario casinos

Players might think they’re missing out on games from other famous developers like NetEnt and Play n’ GO. However, the amount of slot titles (650+) is big enough to make them think otherwise. Players can choose between classic 3-reel and 5-reel slots like Froot Loot and Break da Bank, try their luck at one of the 9 jackpot slots such as Immortal Romance Mega Moolah and Mega Vault Millionaire, or try new releases and popular slots.

The Thrill of Live Dealer Table Games at Captain Cooks Casino

There are over 90 table and live dealer games at this casino powered by Evolution— a decent collection.

live dealer games at captain cooks casino - ontario casinos

Live roulette and live blackjack take the lead with over 30 games each, including popular variants like American roulette and Atlantic City Blackjack. But it doesn’t stop there. Baccarat players can explore the titles available, and poker fans can play their best hands at several live poker games, like Jacks or Better and Deuces & Joker Power Poker.

Exhilarating Game Shows at Captain Cooks Casino

Oops! We didn’t find any game shows when performing our review.

Game Providers Available at Captain Cooks Casino

As mentioned earlier, Microgaming and Evolution are the casino’s main game providers. These two names are well-known for their high-quality products and cover all bases regarding game variety and ways of entertainment.

Decent game collection
The casino’s game library provides ample entertainment options. From online slots to poker, players are bound to find epic titles and an enjoyable play experience.

Withdraw Your Winnings From Captain Cooks Casino

It’s always wise to check if your preferred withdrawal method is available at any casino you sign up at with. If your account is verified, withdrawing your funds should be straightforward.

Steps on How to Withdraw from Captain Cooks Casino

  1. Log in to your account and select ‘Bank.’
  2. Select the ‘Withdraw‘ tab.
  3. Select the payment method and enter the withdrawal amount.
  4. Every withdrawal request undergoes a 48-hour approval process.

Other important information on withdrawals

Captain Cooks Casino won’t charge any fees on your withdrawals, except for Bank transfers. In this case, the casino will charge $50 for withdrawals up to $3,000 and $100 for withdrawals over $3,000.

Withdrawal amounts are slightly higher than in other online casinos.
You might be disheartened by the minimum withdrawal amount ($50). If you choose Bank transfer, the minimum withdrawal amount is $300.

Captain Cooks Casino Customer Support

Captain Cooks Casino offers 24/7 customer support via live chat and email. While efficient, the absence of phone support may be a drawback for some players.

The site also offers a FAQ page with answers to the most common queries related to payments, account registrations, responsible gaming, etc.

Contact:Average Answer Time
email[email protected]< 24 hours
live chatlive chat widget1 minute
🌐 Languages offered: English, German, French.
Quick and efficient customer support
We reached the casino’s customer support via live chat and received help almost instantly. Email support took a few hours.

The Overall Play Experience at Captain Cooks Casino

Captain Cooks Casino on mobile - Ontario Casinos

Captain Cooks Casino has a simple and user-friendly website. While it might look old-fashioned compared to newer casinos, it’s easy to use. Some might even find its classic design charming.

Thanks to the website’s layout and the Search bar at the top, finding your favorite games is a breeze. It usually takes a few clicks to get into playing mode.

About performance, there’s nothing to complain about. Games load quickly and ooze top-notch sound and graphics.

Captain Cooks Casino Mobile Experience

Nowadays, people carry mobile phones in their pockets without a miss. Good gaming sites understand the convenience of this and invest in ensuring that their websites perform well on these devices.

Using Captain Cooks Casino on your phone, it’s still a fantastic experience, even on a smaller screen. You can play many games on the mobile version, like slots, poker, roulette, and more, without any problem. If you have an Apple device, we suggest accessing the casino via Safari and Google Chrome on Android devices.

No mobile app, but that’s OK.
While there’s no casino app, the casino works seamlessly on mobile devices.

Know the Ropes

We trust our Captain Cooks Casino review answered your doubts. If you’re considering joining, rest assured it’s a safe site with a user-friendly interface, efficient customer service, and various payment methods.

But is it the best option? We leave that for you to decide. The casino could improve its design and incorporate new game providers. However, the casino guarantees hours of entertainment to Ontario players.

Other Casinos Similar to Captain Cooks Casino

Frequently Asked Questions

Yes, it is. Captain Cooks Casino holds a license from the Alcohol and Gaming Commission of Ontario.
Captain Cooks Casino offers a variety of payment methods, including credit and debit cards such as VISA, Mastercard, and JCB. Players can also fund their accounts using e-wallets, prepaid vouchers, and others.
There are over 90 live dealer titles at this casino all powered by Evolution. Players can play live blackjack, poker, baccarat, and roulette.
Withdrawal limits will differ from one payment method to the other. We advise you to check the casino's FAQ section to find this information or read our section on 'Payment Methods' for a quick overview.
Absolutely. The casino has an exclusive 'Responsible Gaming' page with tips, tools, and links to organizations to help you play within your limits.
Captain Cooks Casino provides 24/7 customer support through live chat and email ([email protected]). Phone support is not available.
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