Coolbet has recently announced that it will cease operations in the Ontario market as of April 3rd after a full year of operations. The operator is run by Gan, an iGaming solutions provider, and is based in Estonia.
Coolbet removed all deposit payment method options from its site on March 21st and is now advising players with low funds in their casino accounts to withdraw their funds or use what’s left on games. The reason for this is that there will be minimum deposit amounts for funds. Those who use Interac will have a fee of $1 and a fee of $0.01 for those using Trustly.
To notify their players, Coolbet sent out the following information.
“We strongly encourage you to withdraw your funds as soon as possible… In case you have not made any withdrawals before, we would require you to verify your bank account that will be used to pay out your remaining balance. Once you have requested the withdrawal please check your email for further instructions on how to complete the verification.”
The day after, March 22nd, Coolbet closed its casino and sportsbook and if a player has an unsettled bet, that bet will become void and it will also be refunded.
As of April 3rd, the website and app will be officially closed and any players with a remaining balance need to contact Coolbet through email as soon as possible to get it sorted.
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