SpinGenie

SpinGenie Review

The genie is out of the bottle, and we feel the magic. SpinGenie’s game library has over 800 games available, and it’s safe to say that there’s something for everyone, especially if you love the feeling of nostalgia! The best part? More games are added regularly. Let’s get started.

What you’ll find in this SpinGenie Ontario Review

In every single casino review, we publish on this site, we make sure we go through a specific process so that you have all the information you need, presented quickly and straightforwardly.

1. Licences
2. Responsible Gaming
3. Registration
4. Payment Method Options
5. Game Selection
6. Withdrawal Process
7. Customer Support
8. Mobile Experience

SpinGenie Ontario licensing, safety and trustworthiness

We always say this, and we’ll keep saying this: check if the casino is licenced. It seems very easy, right? Although we make sure that we only promote licenced online casinos on our site, things change quickly sometimes, so it’s best that you keep an eye out for the official logos of the AGCO and/or IGO.

SpinGenie – Complete list of Licences

SpinGenie is licenced by the Alcohol and Gaming Commission of Ontario (AGCO) and regulated by iGaming Ontario (IGO). The IGO is a subsidiary of the AGCO that was created to ensure the safety of players within the online casino sphere. 

What makes SpinGenie safe

Safety must come first, above all else, and SpinGenie understands that. The online casino is regularly audited by the third-party agency iTech Labs to ensure that SpinGenie meets all regulatory requirements and that all its titles are fair for Ontario players.

Just so you know, the site is encrypted using SSL encryption technology to protect private information and accounts. It’s also super easy to navigate through all their policies, terms and conditions, and all their responsible gaming information. 

Responsible Gaming

Knowing about responsible gaming tools is key to playing responsibly, and SpinGenie ensures you know! To access its responsible gaming page, all you need to do is head over to the homepage, click the three-line icon on the left side of the screen, and scroll down to Responsible Gaming.

On this page, you’ll find the list of responsible gaming tools they offer and a description of what they do and how they can be used. 

1. Deposit limits
2. Loss limits
3. Take a break
4. Time tracking
5. Play history
6. SafeMate 

Below this list, you’ll find more information about playing behaviour, trends, self-assessment, risk score, signs of harm and understand the affects of gaming.

Players are also advised on how to recognize a gaming problem within yourself or others. SpinGenie also ensures that players reading this page understand that several resources are available to aid those in need. These include Connex Ontario, YMCA, GAMTALK and more.

SpinGenie also pushes its message about responsible gaming on its Instagram page quite frequently.

How to register a new account with SpinGenie in Ontario?

Registration at SpinGenie is effortless. Here’s what you need to know!

1. Click the ‘Join’ button.
2. Input your personal information such as your phone number, email address, home address, and D.O.B.
3. Registered!

Since SpinGenie is a SkillOnNet Casino, you can even go through a quicker registration if you already have an account with another SkillOnNet Casino.

Documents and information you need to share with SpinGenie to open an account

When registering for your SpinGenie casino account, you must upload documents proving your identity. These documents include a government-issued photo ID or a document which provides proof of address like a utility bill. 

To upload your documents, you will need to go to the ‘Personal Area’ of your account and click on ‘Upload Documents’. Go over to the ‘Choose File’ button and proceed to upload your required documents. 

SpinGenie Ontario Payment methods

Currently, SpinGenie is home to 6 payment methods, and they’re all the top payment methods in Ontario. Players can rest assured that they will utilize payment methods that will make their experience at SpinGenie, even better and smoother.

Although 6 payment methods isn’t a large number and we think they could use some more, it’s a good number for now.

Games you can play at SpinGenie

Alright, so if you should know anything about SpinGenie is that it has a game library with over 800 games in it, and that number is growing! Considering that its brand is still gaining traction in Ontario, we think it makes them stand out.

When you head over to the homepage, you’ll see that there are four tabs at the top of the page: Home, Slots, Casino and Live Casino. When you click on a tab, you’ll be led to a specific part of SpinGenie’s game library, which is further organized into different sections. Let’s see if there are any exclusive games or branded tables.

Exclusive Games and Branded Tables

Unfortunately, if this is something you are looking for, SpinGenie doesn’t have any exclusive games or branded tables as of yet. If this changes in the future, we’ll be sure to update this section.

Recommended slots you can play at SpinGenie

When you click on the Slots tab of SpinGenie’s game library, you’ll be met with hundreds of options. You can either choose to look through the slot library in its entirety, or you can sort through it by choosing the appropriate tab for you. The slots are either classified as classic, progressive jackpot slots or Megaways slots.

Although these are the only categories available in the slot library, these are definitely some of the most popular types of slots in the market. Here’s a sneak peek of what to expect.

The best is yet to come! More online slots are added on a regular basis, so expect to see a larger game library soon. 

Exquisite live dealer table available in SpinGenie

SpinGenie’s live casino offers top-of-the-line live blackjack, live baccarat and live roulette. Although there aren’t many of them, you’ll also find live poker and live sic bo games floating around in the Live Games tab.

Currently, there are around 40 live casino games in their game library, and most of them are designed and developed by Playtech and Pragmatic Play. This library needs to be supported by more top games, but right now, it’s good enough as it is.

Game Shows you can play in SpinGenie

SpinGenie has 28 game shows at the moment which is quite an impressive number compared to a lot of other online casinos in Ontario. Some of the titles include Crazy Time, Mega Wheel, Money Drop Live and Monopoly Live.

Game Providers

When it comes to game providers, the selection is a little limited. We hope to see more game providers being added to the online casino very soon, but in the meantime, here are some of the providers available.

1. Relax Gaming
2. IGT
3. Microgaming
4. Pragmatic Play
5. Playtech
6. WMS

How to withdraw your money from SpinGenie

This part is what counts. You need to know how to withdraw your money, and it’s pretty simple. Go to the cashier section of your account and hit withdrawals. Enter the amount you would like to withdraw, and there you go!

Step by Step guide on how to withdraw from SpinGenie

SpinGenie’s Customer Support

So far, there are only two modes of communication for customer support that SpinGenie offers which are live chat and email. Although this is the norm for most online casinos in Ontario, an online casino should ideally have at least three modes of communication available for their customers. 

The customer support is not 24/7, which is disappointing considering that their availability only ranges from 6 AM to midnight. If you’re looking to get more information about any queries you may have, you may have to think twice before doing so because, so far, the FAQ section needs a little more work. Yes, it does have some necessary questions answered, but we’d like to see more.

The mobile experience

The SpinGenie Mobile Casino is available through their app which can be downloaded from the App Store or the Google Play Store. The experience is equal to the desktop experience so you can rest assured that it will go as smoothly. Players can also access the mobile casino through their mobile browser!

What’s Ahead

SpinGenie is still a fairly new online casino in Ontario and that means it’s still figuring out how to be the best it can be. While there’s room for improvement in certain areas, we think that it has so much potential. The game library rivals some of the top online casinos currently in the market, and its dedication to Responsible Gaming is something that should be admired.

Remember to bookmark this casino review to remain updated on all things SpinGenie!

Other casinos to play at if you like SpinGenie

1. JackpotCity
2. NorthStar Bets
3. Bally Bet

Author

Kayleigh

Casino Content Writer

Kayleigh is a casino content writer for the Canadian market. Before working on this market, Kayleigh was writing for the general US market and further specialised in the Pennsylvania market. Now, she brings her knowledge and experience to the Ontario market! She’s been working as a writing professional for the last decade, and she’s dedicated to bringing you practical tips, right at your fingertips.